Industel

Deploy · Monitor · Respond

Someone has to answer when there is a problem.

Software is not finished when it ships. We host, monitor, patch, back up and answer for the systems that matter - on cloud, on-premise or somewhere in between.

What we do

Hosting & operations, in detail.

Managed hosting

Cloud, on-premise and hybrid. We size it, build it, secure it and keep it patched - including the awkward estates with a physical dependency that cannot move.

Monitoring & alerting

Availability, performance and business-level monitoring, with alert thresholds set so that a page means something. Dashboards you can read without a translator.

Backup & recovery

Backup regimes designed against a stated recovery objective, and - the part that gets skipped - restores actually tested on a schedule.

Release & deployment

Build and release pipelines, staged environments, and deployments that are routine and reversible rather than an event requiring a weekend.

Support & response

Defined response arrangements, including out-of-hours where the system warrants it, handled by engineers who know the codebase rather than a script.

Security operations

Patching, certificate and secret management, access review, vulnerability response and the audit trail to evidence all of it.

What you get

Outcomes, not deliverables.

  • Systems that stay up, and a clear story when they do not
  • Restores that have been proven, not assumed
  • Deployments that are routine rather than an event
  • One number to call when something is wrong

Good fit for

When people call us about this.

  • Systems too important to leave unmonitored and too small for an in-house SRE team
  • Estates that are part cloud, part on-premise and wholly undocumented
  • Organisations whose backup has never actually been restored
  • Handing over an application whose original supplier has gone quiet

How it runs

From first call to steady state.

  1. Step 01

    Assess

    What is running, where, on what, and what happens when it stops.

  2. Step 02

    Stabilise

    Close the immediate gaps - backups, patching, access, monitoring blind spots.

  3. Step 03

    Transition

    Bring the estate under management with agreed response arrangements.

  4. Step 04

    Operate

    Run it, report on it, and keep improving it rather than merely holding the line.

Also worth a look

The other three.

Software development

Custom systems taken from a blank page to a tested, documented, deployable product - by the people who will go on running it.

Explore

Managed IT services

The whole IT estate looked after by one supplier - end-user support, networks, identity, security and procurement.

Explore

Professional services

Expertise on tap - consultancy, project management, technical due diligence and embedded specialists for as long as you need them.

Explore

Next step

Tell us what you are trying to build.

A conversation costs nothing and usually clarifies the problem either way. We will tell you honestly whether we are the right people for it.

Start a conversation

Or call 01746 740050